【2023 Internship】常用商業/正式email六大必備句式

無論求學、求職面試或是職場溝通都需要使用Email作為溝通工具，面對不同情境所需要的語句不同，如果用太生硬的英文來寫會顯得突兀，但太口語化又會顯得不夠禮貌及不專業。因此我們整合了6大常用商業/正式Email必用短句，讓各位職場新鮮人可以在日常運用，輕鬆寫出表達完整又專業的Email。

1. 開場白 Greetings

Email的開場白可以簡短問候對方，或禮貌地回應對方，以一句帶入之後的主題。

● Hope everything goes well with you.

● I hope you are doing well.

● Sorry for the late reply.

● As per our phone conversation earlier…

2. 回覆 Reply

如果要回覆對方的Email可以表現出友善態度，在開始說明主題之前加入幾句開場白給予回應。

● Thank you for your email about…

● Thank you for reaching out.

● Thanks for getting back to me so quickly.

● Thanks for keeping me in the loop.

3. 來信目的 Purposes

寫Email的重點需要精簡，並馬上進入正題讓收件人清楚來信目的，然後作出回應。

● I am writing to confirm /enquire /inform… (我寫信目的是要確認/查詢/通知)

● I am reaching out because/ to ask for/ to discuss…(我寫信目的是想與您討論)

● Further to our discussion on…

● I am getting in touch with you because…(我寫信目的是要確認/查詢/通知)

4. 溫馨提示 Reminder

當想向對方作出提醒時，可用客氣的語調提示，避免有過份催促的語氣。

● Please be advised….

● Kingly be reminded to

● Just a friendly/ quick reminder that…

● Please let me know if…

5. 請求 Request

如果需要請求對方要注意用詞並用委婉方式，避免太強勢而冒犯對方，拜託對方達成自己的請求。

● Could you please…

● I was wondering if you could/ would be able to help…

● I would be grateful if you could…

● If possible, I would like to know more about…

6. 附件 Attachment

要請收件人查看附件，可用以下方式表示。

● Please find (file) attached.

● I have attached (file) for your review/ reference

● The attached file contains…

● I am enclosing (file)

● Here’s the (file) that you asked for/ we discussed

7. 結尾 Ending

最後結尾的部分可以表現出自己期待對方回覆，願意主動提供幫忙等正面態度，展現出專業禮貌。

● Looking forward to hearing from you soon.

● I look forward to hearing from you soon.

● Let me know if you need any help/ further information.

● Please call me any time if you have any questions.

● Please feel free to contact me/ to get in touch.

● Hope you have a great day!

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